Top tops 😁 "These do exactly what you’d expect. Needed to replace the seals in my thermal mugs but wasn’t convinced about the valve fitting in one so went for the whole lid. Looks odd having a colour mismatch didn’t have mine in stock, but what does that matter?? New life to old mugs👍" — James A. (4/5)
Excellent company "I love my flasks , which are constantly being used, but when one leaked I needed a new valve excellent service. All good to go again" — pamela m. (5/5)
Spare lid "Not the same colour as my cup, but it fits although it's only spare at the moment, should I lose any part of the original. It's so helpful being able to get replacements." — Jacqueline R. (5/5)
Spare lid "Very good that you have sent a lid, as I had lost the original one. You are also very helpful in providing spare seals. Thank you" — Glenda W. (5/5)
First class service from Lifeventure "I dropped my thermal mug on a concrete floor and broke the lid. I was quite attached to my mug so I sent an email to see if I could buy a replacement lid. I received a very prompt reply from Jamie at Lifeventure with details of how to order the part. Unfortunately, there was a problem with the courier at my end. However, I contacted Jamie again and he sorted matters for me. He was kind enough to both ‘phone me and send me an email to explain the action he was taking. The replacement lid arrived promptly and fits perfectly. My tried and tested Lifeventure Thermal Mug is now back in use and fit for many more years of use. It’s a great product. The service I received from Lifeventure was first class." — Colin C. (5/5)