Spare lid "Not the same colour as my cup, but it fits although it's only spare at the moment, should I lose any part of the original. It's so helpful being able to get replacements." — Jacqueline R. (5/5)
Spare lid "Very good that you have sent a lid, as I had lost the original one. You are also very helpful in providing spare seals. Thank you" — Glenda W. (5/5)
First class service from Lifeventure "I dropped my thermal mug on a concrete floor and broke the lid. I was quite attached to my mug so I sent an email to see if I could buy a replacement lid. I received a very prompt reply from Jamie at Lifeventure with details of how to order the part. Unfortunately, there was a problem with the courier at my end. However, I contacted Jamie again and he sorted matters for me. He was kind enough to both ‘phone me and send me an email to explain the action he was taking. The replacement lid arrived promptly and fits perfectly. My tried and tested Lifeventure Thermal Mug is now back in use and fit for many more years of use. It’s a great product. The service I received from Lifeventure was first class." — Colin C. (5/5)
Wonderful! How great to get "Wonderful! How great to get a spare part so easily, and not have to buy the whole miug all over again. The mug is wonderful too - good screw top, with gasket, so never leaks even if it turns upside down in your rucksack. Cant think why anyone buys any other kind of portable mug." — Mrs R. (5/5)
Thank goodness for spares "Just really happy to be able to replace this rather than buy a new mug. We’ve been through a lot together! Well done life venture and thank you." — Euan M. (5/5)
