CUSTOMER REVIEWS FOR Gasket and Valve for Thermal Mugs
February 06, 2017
My husband lost the gasket off his cup, I was pleased to find that I could buy spare ones instead of having to buy a new cup. We were pleased with the service we received and it only took a couple of Working days to come.
August 23, 2017
Great service. Great product.
February 10, 2017
First class customer service. Exceptional value including postage. Good product with excellent back up.
November 21, 2016
I lost the gasket from my mug not long after purchase, delighted to find that spares can be bought. Excellent quick delivery. One happy bunny again.
May 04, 2017
Arrived safe and sound and quick and efficient. My old leaky mug returns to full service and that makes me happy.
June 23, 2016
I left my mug in one of my work boots and while I was away on holiday, a mouse ate the lid seal. I saw replacements available on the life venture website, so I ordered one. Delivery was very fast meaning I was only without my mug for a day and a half. Fantastic.
July 04, 2016
Great that you can buy the spare parts. I lost the seal on my mug and was pleased to see that I didn't have to buy a new mug. The replacement seal fits a treat and my mug is perfect. Thank you!
June 13, 2017
Quality products as always with life venture, service equally superb
November 13, 2015
Excellent Service - we lost the small valve from the lid of the mug following a too aggressive washing up session. Looked on website and was delighted to see the valve (and a new gasket) was available as a spare in a kit. Ordered the kit, it arrive very quickly, new valve fitted and back in service. Not many products are this serviceable. Would highly recommend the mug and Lifeventure as a company to deal with.
May 16, 2017
I ordered the plastic bits to get rid of the odd taste from tea. The part was next in my mailbox. Very satisfied with the service, really satisfied with Lifeventure.
June 26, 2017
Excellent service. Relieved to find I could buy replacement for lost valve for this great product.
April 27, 2016
Does the job - cheers.
February 12, 2016
Bought this as a spare because the gasket that came with the mug does not secure tightly enough to the lid to prevent it coming off too easily, so there is a risk of losing it at some point. Delivered promptly, so no complaints.
April 01, 2016
It's great not to have to buy a whole new mug when the seal on the lid goes so thank you for that. The new seal does work but it's really hard to screw the lid on now which is a bit annoying.
April 19, 2017
Quick and good value many thanks
August 30, 2017
Was pleasantly surprised the gasket and valve were available and impressed with speedy delivery.
December 11, 2015
After loosing my gasket somehow i was gutted and was left thinking i could no longer use my flask. I was amazed to find that your able to buy spares from the website. A wonderful idea! Im so happy i am able to use my flask again (its the small things
February 27, 2016
Great product ordered after original with cup kept falling off and not secure seal. Replacement great.
April 05, 2016
Excellent service / product this item will ensure continued use from a really useful item.
March 05, 2016
I've had a LifeVenture mug for a year now and wouldn't be without it - I think I use it every day, at work, for a midnight cuppa, when I shop or travel - must have saved £££ on coffeeshop coffee, not to mention all the time saved by not queuing. It's never leaked till one day and I immediately realised I'd stupidly lost the valve. I was pleased to find I could replace it for such a reasonable cost.
February 24, 2016
Great idea to offer replacements.
January 03, 2017
Normally used the cup for tea and coffee however used it for soup one day. No matter how may times I washed or soaked the gasket it always smelled of minestrone soup. So I have bought a new one excellent value and arrived quickly. Thermal cup back to new.
December 11, 2015
Delighted to have easily found the replacement valve, having lost the original somehow or other, I was even more delighted by the price and faultless free postage and packing. Cannot praise product, service and value highly enough and will recommend Lifeventure.. Rare to find in this chuck away society. Thank you.
April 14, 2017
Well made, well priced and superfast delivery. I will be buying again and keeping as a spare (just in case). Good product. Thank you.
April 26, 2017
What they all said - a nuisance we lost the ring, but wonderful that one can get replacements at a sensible price, and super fast! Can't believe how long this mug keeps tea hot for...
June 12, 2017
I discovered one of the replacement seals for the mugs lid didn't seal properly in my original mug. Lifeventure were excellent at sorting out the problem and now my mug is good as new. Thanks.
November 18, 2016
Pros: excellent service, arrived next day, good price which saved me buying a new flask, usual high life venture/lifemarque quality
Cons: ordered 3 new gaskets, but they only fit one of my 3 flasks. Not interchangeable and there doesn't appear to be a replacement part for my 2 older favourite flasks which I will now have to throw away (-1 star)
November 13, 2015
Great to be able to get a replacement gasket and valve for this product so easily and quickly. Service to match the quality of the mug.
August 08, 2016
My flask started leaking after 3-4 years but this new seal fixed the problem and saved me buying a new flask! Very happy. Good service too.
November 13, 2015
Fab. Great Corporat Responsilbity shown by allowing us to buy a replacement value. Thankyou from me and future generatios
November 07, 2016
Excellent product, quick service, I lost my previous gasket, this flask is brilliant. can be used as a mug with a lid and/or to keep drinks hot, I use it to take a hot drink to work to start the day, compact simple design without the plasticy taste.
July 31, 2016
I was really pleased that I was able to buy a replacement seal & didn't have to replace the whole mug. A good price and quickly delivered. Well done Lifeventure.
November 20, 2015
Called customer services before ordering a replacement gasket and was directed to the website.Staff were very helpful and delivery was on point.Splendid customer service overall.
May 12, 2017
Unbelievable! Spares at an excellent cost, free and quick delivery, perfect fit coupled with the original flask which has stood the test of time. Perfect.
peter m. ansell
July 15, 2016
mugs and insulated cover best I have used, and really pleased to obtain spare seal & plug.. makes buying this kit a better investment.. postal delivery real quick...
October 27, 2016
Excellent service. Great to be able to replace a new gasket and valve without having to buy a new mug.
September 01, 2016
Absolutely fantastic service, my Hubby will only use these mugs (which he has 3) as he can not find another to beat it's quality. He needed to purchase a new gasket as he lost one and the service was tremendous. Many thanks.
April 06, 2016
The Gasket and Valve turned up super quick in the post. It fitted the Mug brilliant and was a great replacement for the previous one, that with time wears.
June 08, 2016
Bought one "Brilliant" lost the rubber washer, bought another and ordered the spare part and I now have two. Useful for anywhere, small enough to stuff in a pocket and keeps hot for ages. Recommended....Yes!
July 25, 2016
Quick delivery and pleased that you can purchase spares so easily without having to pay any delivery charges.
February 15, 2016
Fantastic and prompt service. I will definitely be buying more stuff. GREAT SERVICE.